Outstanding customer service is characterized by a company not only meeting but exceeding the expectations of its customers. This includes offering proactive support, the ability to anticipate customers' needs and solve problems before they even occur. Additionally, this means being willing to go the extra mile to build authentic and lasting customer relationships at eye level.
We would like to introduce you to our Customer Service coordinators to make it easier for you to contact the relevant specialist departments in our company with your concerns. You will find them to be dedicated contacts who will always support you until your inquiries have been satisfactorily resolved. We are pleased to be able to introduce them to you as part of the Argon quality campaign:
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Alfred Stefan
Customer Care Technology
Tel: +49 (0) 6721 3096 - 254 | E-Mail: a.stefan@argon-group.de
As a dental technician with many years of experience in various dental laboratories, I understand your needs and can make a contribution that will make your workflow easier in the long term. The complexity of implantology, especially due to the multitude of components and materials, requires a helping hand from time to time. I look forward to supporting you with the following topics in the future:
- Optimization of processes & customer satisfaction
- Customer care in dental technology
- Goodwill/complaints
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Gülten Senn
Customer Care Practices
Tel: +49 (0) 6721 3096 - 256 | E-Mail: g.senn@argon-group.de
Above all, good customer service thrives on offering quick solutions to problems, creating trust, enabling positive experiences and increasing their satisfaction. Long-term relationships are what make us successful together and on which our success depends.
From now on, I would like to support you in the following areas:
- Customer Management Key Account
- Individual customer care
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Our new Argon Customer Experience marks a milestone for us, and we are determined to build and expand lasting customer relationships through excellent interactions and a consistently close support service. We appreciate your trust and look forward to a
successful partnership.
We will continue to work for you with great pleasure and care.
Sincerely,
Your team from Argon Dental